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27 Aug 2014 00:51 #209705
by chairman
A US airliner has been diverted after a row broke out over one passenger's use of a device to prevent the seat in front of him from reclining.
A male and female passenger were involved in a heated dispute on Sunday, after the male passenger attached a Knee Defender to his seat.
The argument forced the United Airlines flight from Newark to Denver to make an unscheduled stop in Chicago.
Police investigated the incident but said it was a customer service issue.
The passengers involved were reported to be sitting in the Economy Plus section of the plane, which already provides an extra four inches (10cm) of leg room.
Unruly behaviour
The fight began when the male passenger, seated in a middle seat of row 12, used the Knee Defender to stop the woman in front of him from reclining while he used his laptop, officials said.
A flight attendant asked him to remove the device - a small piece of plastic costing $21.95 (£13.25) which slots onto the tray table - but he refused.
The woman reacted by standing up, turning around and throwing a cup of water at him.
The flight crew then made the decision to divert the plane to Chicago, where police were waiting to meet it.
Under US law, the passengers, both 48, could have been fined for unruly behaviour.
But police decided the incident was not a threat to aviation security.
Despite this, the passengers were not allowed to continue onto Denver.
'Be courteous'
The US Federal Aviation Administration has said it is up to individual airlines to set rules about whether they allow the use of the Knee Defender on flights.
Most major US airlines, including United Airlines, have banned the device.
Its inventor, Ira Goldman, has said people should be courteous and tell the passenger sitting in front of them when they are using a Knee Defender.
"The Knee Defender says right on it: 'Be courteous. Do not hog space. Listen to the flight crew.' Apparently that is not what happened here," he told USA Today.
Always tell someone how you feel because opportunities are lost in the blink of an eye but regret can last a lifetime.
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rayking
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27 Aug 2014 07:53 #209718
by rayking
A banned material was used, and water was thrown, but at the end, even the cops let go of the matter. I am curious to know what the rest of the inconvenienced passengers felt, did they enjoy the show, or are they going to file a complaint for lost time. A bit understanding and a change of seat could have saved them all a lot of time.
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Allison
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27 Aug 2014 07:59 #209720
by Allison
I just saw this story on "The Today Show" and I felt sorry for the man who used the clips until I read your posting.
You wrote, "The fight began when the male passenger, seated in a middle seat of row 12, used the Knee Defender to stop the woman in front of him from reclining while he used his laptop, officials said." Once the flight attendant asked him to stop, and he chose not to comply then he violated the airline's policy. Not only should he and that lady be removed but they should get finned for the cost of diverting the flight for safety and security reasons.
Those two passengers should get banned from the airline.
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The Captain
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Air rage over knee defender causes US flight to divert
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